Privacy Policy

Introduction

Ebenezer International School (“EIS”, “we”, “us”, or “our”) is committed to protecting the privacy and security of personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you interact with our school, website, and services. By enrolling at EIS or using our services, you consent to the practices described in this policy.

Information We Collect

  • Personal identification information (name, email address, phone number, mailing address)
  • Student and parent/guardian information for enrollment purposes
  • Academic records and educational information
  • Health and medical information as required for student welfare
  • Payment and billing information for fee processing
  • Photographs and videos for school events and publications
  • Website usage data and cookies for improving our online services

How We Use Your Information

  • To process admissions and enrollment applications
  • To communicate with parents and students about academic progress
  • To manage student records and educational services
  • To ensure the safety and security of our students
  • To process payments and manage financial accounts
  • To send newsletters, announcements, and school updates
  • To improve our educational programs and services
  • To comply with legal and regulatory requirements

Data Protection & Security

  • We implement industry-standard security measures to protect your data
  • Access to personal information is restricted to authorized personnel only
  • We use encrypted connections for online data transmission
  • Regular security audits are conducted to ensure data integrity
  • Physical records are stored in secure, access-controlled locations
  • Staff members receive training on data protection and privacy practices

Information Sharing

  • We do not sell, trade, or rent personal information to third parties
  • Information may be shared with educational authorities as required by law
  • Third-party service providers may access data to perform specific services
  • We may share information with emergency services when necessary for student safety
  • Anonymized data may be used for research and statistical purposes

Your Rights

  • Right to access your personal information held by us
  • Right to request correction of inaccurate data
  • Right to request deletion of data (subject to legal requirements)
  • Right to opt-out of marketing communications
  • Right to lodge a complaint with relevant data protection authorities
  • Right to request information about how your data is processed

Cookies & Website Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our website and improve our services.

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some features of our website.

Children’s Privacy

As an educational institution, we collect information about minor students. We take special care to protect children’s privacy and only collect information necessary for educational purposes. Parents and guardians have the right to review their child’s personal information and request corrections or deletions as appropriate under applicable law.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the “Last Updated” date. We encourage you to review this policy periodically.